FAQ
Company & General Information
Yes. SunPro is certified to ISO 9001, ISO 45001, and ISO 14001 standards, demonstrating our commitment to quality management, occupational health and safety, and environmental responsibility.
In addition, all our products comply with RoHS and CE standards. SunPro also holds multiple patents for product design and technology innovation, and we are recognized as a National High-Tech Enterprise in China — a mark of our continuous innovation and strong R&D capability.
Absolutely. SunPro has a strong in-house R&D department dedicated to continuous innovation. Our expert team covers structure design, electronics, RFID technology, and new application development. By combining creativity with technical expertise, we deliver advanced, reliable, and market-driven EAS and RFID solutions that keep our partners ahead of the competition.
SunPro has around 200 employees, including teams in production, quality control, operations, sales, supply chain management and R&D—working together to ensure high-quality products and continuous innovation.
Yes, we provide both OEM and ODM services to meet our customers’ specific needs and help them build their own brands.
SunPro stands out for its strong in-house R&D capability, advanced automated production lines, and strict quality control. We integrate EAS and RFID technologies to deliver reliable, innovative, and cost-effective solutions. With flexible OEM/ODM services and quick response to customer needs, we help our partners stay ahead in the market.
Product & Technology
RF (Radio Frequency) systems operate at 8.2 MHz and are ideal for soft labels and apparel stores. AM (Acousto-Magnetic) systems work at 58 kHz and offer stronger detection through metal and liquids, making them suitable for supermarkets, electronics, and stores with wide entrances. SunPro provides both RF and AM solutions, as well as dual-technology systems that support both technologies in one antenna.
Yes, we can produce both standard and non-standard frequency coils. SunPro’s R&D and production teams are capable of customizing frequencies such as 1.81 MHz, 4.75 MHz, or others according to specific project requirements, ensuring precise performance and reliable quality.
Yes, our hard tags are compatible with most major EAS systems on the market, including both RF and AM technologies. SunPro designs its tags to ensure reliable performance and easy integration with equipment from other brands, providing flexibility for retailers using mixed systems.
The right tag or coil depends on your EAS system type (RF or AM), operating frequency, and application environment. SunPro’s technical team can help you match or customize tags and coils to ensure perfect compatibility and best performance. Simply share your system details or samples, and we’ll recommend the most suitable solution for you.
SunPro coils are produced with precision winding technology, high-purity materials, and strict quality control to guarantee consistent frequency and signal stability. Our advanced automated production and testing systems ensure each coil meets exact frequency tolerances for reliable, long-term performance.
Yes, all SunPro products are RoHS compliant. We strictly follow environmental protection standards and use eco-friendly materials to ensure our products meet international safety and sustainability requirements.
Every SunPro product goes through a series of strict quality and performance tests before shipping. We conduct frequency stability, sensitivity, and durability tests using advanced automated inspection equipment. Each batch is fully checked to ensure consistent performance, reliability, and compliance with international standards.
Yes, we offer custom logo and label printing services. SunPro can add your brand logo, color, or packaging design to products according to your requirements, helping you enhance brand identity and market recognition.
Placing an Order
Yes, we provide samples for testing and approval before mass production. This ensures that all specifications meet your expectations and allows any adjustments before bulk manufacturing begins.
Yes, we can provide order confirmation photos or videos upon request. Our team will share production or packaging images to help you verify details and ensure everything meets your expectations before shipment.
It depends on the design complexity and order quantity. In most cases, packaging customization is free of charge. For special molds or unique designs, our team will confirm any additional cost in advance before production.